According to the latest BIA/Kelsey’s study, 9% of small and medium-sized businesses use Twitter for marketing. In addition, 32 percent of small-businesses plan to use social media such as Facebook, LinkedIn or MySpace in their marketing in the next 12 months.
39 percent of SMBs plan to include customer ratings or reviews on their own Web sites. It is about time to do that on their own territory as Google Sidewiki will let everyone to comment on every page. 31 percent plan to include links or ads placed on social sites or blogs.
Social media is here to stay and companies are noticing. As more and more people move to social media companies see thet if they do not follow they will become obsolete.