Tagged: User experience

Taking A Customer From Like To Love: The UX Of Long-Term Relationships – Smashing Magazine 0

Taking A Customer From Like To Love: The UX Of Long-Term Relationships – Smashing Magazine

Say you’ve been paying $50 a month for your time-tracker for the last three years. Have you enjoyed the service? Have you ever been personally thanked for your loyalty? Do you feel that the...

Why User Competency Matters in Social Design 0

Why User Competency Matters in Social Design

Why User Competency Matters in Social Design. But if we approach social design from the perspective of what users are good at, we might be better able to think outside our own box. Goals...