Help Desk Revolution Infographic
The social help desk is the modern help desk, one that offers new ways for businesses to connect with their customers. As customers increasingly turn to social networks for customer service, the social help desk improves the speed and quality of responses, so that they can provide the highest level of customer support.
With 82% of 18-29 year-olds utilizing a form of social networking today, the expectations of how businesses communicate with their customers is quickly changing. Learn how social networks have impacted customer service with our Social Help Desk Revolution Infographic that we created.