Help Desk Revolution Infographic

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The social help desk is the modern help desk, one that offers new ways for businesses to connect with their customers. As customers increasingly turn to social networks for customer service, the social help desk improves the speed and quality of responses, so that they can provide the highest level of customer support.

With 82% of 18-29 year-olds utilizing a form of social networking today, the expectations of how businesses communicate with their customers is quickly changing. Learn how social networks have impacted customer service with our Social Help Desk Revolution Infographic that we created.

Help Desk Revolution Infographic

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1 Response

  1. Help Desk Software says:

    You have addressed a real concern and a growing segment of business for many companies. It is important that any software package you are looking to integrate has the ability to keep their finger on the pulse when it comes to these mobile customers. It is imperative how each customer is treated, and these customers are no exception.

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