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Why You Can Stop Worrying About the Outbound Traffic

outbound traffic

A few days ago I was looking in Google Analytics for ways to measure our social media success with Google Analytics. Today I was looking for ways to understand our website visitors and stumbled on a very interesting pattern. People who click on links that take them away from your site are the most engaged lot of them all. I haven’t seen this line of reasoning anywhere, so I share it here with you.

You can sometimes see that news portals and other websites go to great lengths to avoid linking to other sites. “Keep them on your site” is the mantra. Maybe it’s not that important. People who click links engage with your content. Not giving them a link to click may make their user experience worse and alienate them in the long run.

Google Analytics lets you track outbound traffic. You need to create events for that. But don’t worry most WordPress Google Analytics plugins let you do this. Any widely used content management system has tools to track outbound traffic.

On our site, we use Google Analyticator by SumoMe. The plugin creates event category “Outbound Traffic” in Google Analytics.

google analytics wordpress plugin

Make sure you enable the relevant settings.

google analytics wordpress plugin settings

I created a segment that contained only the visitors who click out of our site. What I found is that just 9 percent of our readers click on outbound links.

google analytics segments outbound traffic yes

But these 9 percent are really engaged. These users intentionally clicked on something and took the time to read about what to click on. The numbers are really amazing:

the people who click on outbound links visit twice as many pages as the average visitor. They spend 2.29 times more time on site than average user.

For comparison, I also created a segment that only includes visitors who have not clicked an outbound link.

google analytics segments outbound traffic no

(Don’t worry about the number of users not adding up to exactly 100%. Number of users adds up to 101.21%. Session total is 100%).

Now the dreaded analyst’s question: so what? Well, people who click on outbound links convert 2.3 times better than average. Of course, visitors don’t convert because they click links. Clicking links is an indicator that the visitor is engaged.

google analytics segments outbound traffic goals

Now you can look at what makes people click and create more content that engages your readers.

  • First you have to make sure you are tracking outbound traffic in your analytics.
  • Then create the Outbound Traffic segment.

If you use WordPress then here’s the list of Google Analytics plugins. Most of these let you track outbound traffic.

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Priit Kallas

Priit is the founder and CEO of DreamGrow Digital, an internet marketing and social media company. With his 20+ years internet marketing experience he is Helping companies to understand and use the digital marketing to reach their target audiences. He has spoken at hundreds of seminars and conferences on different aspects of internet marketing. Priit is also the organizer of Digital Elite Camp, a leading traffic and conversion event.

1 Response

  1. May 6, 2011

    […] the related post Outbond Links are Gold. […]

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