Basics of Social Media Monitoring
I am writing a short article about the Basics of Social Media Monitoring. Here is a easy to understand framework I use for it. First start with questions that our monitoring should answer and...
Tagged: forum monitoring
How should workers really fill their free time during the social media era? #case study
There are a lot of businesses where the clerk just sits around and waits and only deals with customers when they step into the room. If you happen to be the boss of a...
Forrester’s Overview of Corporate Listening Platforms
We covered 48 free social media monitoring tools so you could test and play around with them. The result of that should be understanding of what are these free tools lacking and what are...
