Tagged: social media Monitoring

social media no sign 0

Social Media Is Pointless?

Is it? Well, not really. But such seems to be the attitude of some of the clients with whom I interact with. It has become my side-job to actively persuade business clients why they...

10 Reasons Customer Care Has Changed and How To Build a Strategy [Video] 0

10 Reasons Customer Care Has Changed and How To Build a Strategy [Video]

Watch this one hour webinar from Jeremiah Owyang and David Lowy: Responding to Customers In Social Support May Be Hurting Your Brand. Why? You may be teaching your customers to yell at their friends...