Hey, welcome to my complete Spocket review for 2023.
I built my first online store using Shopify and AliExpress before switching to Spocket in 2018 for better suppliers, products, delivery times, and support.
In this review, I’ll cover everything I’ve learned about using the Spocket app over the last 4 years. Including it’s main benefits, how it works, key features, if you can build a successful online store with it, and if it's actually worth the money.
Don’t overthink this. It’s actually a lot easier than you think. Just read through everything I’ve learned and you’ll know exactly how to make this decision for yourself.
Ready? Let’s go…
Quick Verdict – is Spocket the Best App for my Dropshipping Business?
After using Oberlo, Modalyst, and god knows what was around in 2014…
It’s the only app with a majority of US/EU suppliers selling original, fully vetted products with fast shipping times.
Spocket does what its competitors do, plus:
- Spocket suppliers are fully vetted
- Faster delivery times
- Fast samples to evaluate products
- Simplified returns
- Personalized branding
They use US/EU ecommerce on their platform suppliers for faster delivery, put suppliers through a lengthy screening process, enforce strict return policy rules, and even evaluate processes and products.
Yes, the Spocket app has its drawbacks, but it’s clearly better than competitors.
If you want the best app, dropshipping products, and suppliers in the ecommerce world, Spocket is for you.
Spocket Review Summary
Spocket allows you to choose the best products to sell from thousands of dropshipping suppliers all over the world.
Pros of Spocket
- Fast delivery times
- Spocket suppliers are mainly North American or from the EU
- Great support and return policies
- Smooth, user-friendly interface (using Spocket is really easy)
- Automatic inventory and pricing updates
- Fully vetted suppliers and tested products
- Personalized invoicing for building a real brand
- 14-day free trial
Cons of Spocket
- No Free plan
- More expensive than competitors
- Best products are behind a paywall
- No customized packaging
What is Spocket?
Spocket is a game changing dropshipping platform that connects you to the world’s most reliable suppliers, lets you choose their best products, test them out, and get them to your customers fast.
It’s an easily searchable marketplace of the top US/EU dropshipping suppliers. You choose a country, select your product niche, pick a price, and the app shows you the best products. Then, you click “import”, and they’re automatically added to your store.
And the app automatically handles inventory and fulfillment for you.
Unlike pretty much every other supplier sourcing app out there, Spocket focuses on QUALITY not quantity. They feature mostly North American and EU companies rather than cheaper ones in Asia, and screen everyone for you so you get the best products in the e commerce world.
Who Is Spocket For?
I’ll keep it 100% with you.
Spocket is for anyone that can spare $50 per month for a major competitive advantage over the tens of thousands of other dropshippers out there. If you want your store to have the best quality products, fast shipping, and improved customer service, Spocket is for you.
I don’t want to oversell it, because it definitely has flaws. Like hiding good products behind a paywall and not offering customized packaging (how is this NOT a thing yet?).
But what it does, it does better than any other app out there.
Ask any 7-figure dropshipper how to succeed and they’ll all same the same 3 things:
- Sell great products
- Deliver them fast
- Create a real connection with consumers
Spocket lets you do all 3 of those things better than any competitor. That’s why they can charge $49.99 per month and get away with it.
I recommend Spocket to:
- New dropshippers working on their first store
- Seasoned dropshippers ready to build a real, irreplicable brand
- Anyone who’s tired of the craps shoot that is AliExpress
- US and EU dropshippers that want better returns, customer service, and manufacturer communication
5 Reasons I Recommend Spocket Over Competitors
Spocket has really revolutionized the game by giving dropshippers a more “legit” business model.
It really comes down to 5 things:
1. Faster Shipping Times
With AliExpress, you force your customers to wait AT LEAST 14 days… if they’re lucky.
Try 30 days for an average product.
It’s so bad that the app itself even ADMITS long wait times are unavoidable.
MOST Spocket items arrive within 2 – 5 days. So, instead of waiting a month, your customers wait as little as 48 hours. Think about how big of a competitive advantage that is.
65% of customers are willing to pay more for faster delivery times. So, choosing 2-5 day shipping is like playing poker with a wild card in your hand every game.
Think about it.
Imagine you’re making an impulse purchase. Something to wear on the weekend, a Breaking Bad raincoat for your dog, workout accessories, something you want NOW.
You search for it, get to the page, and see “arrives in 30 days”.
Now imagine you get to the checkout page and see “arrives in 48 hours”.
How much more likely are you to make the purchase?
Now you see why this is such a huge advantage.
2. Better Products and Suppliers
In general, there’s a very noticeable difference in supplier quality between Spocket and AliExpress.
Better products, better communication, better return, and sample policies. It’s like choosing between Walmart or a bespoke service targeting a niche market.
Yeah, it sucks paying $49.99 when others are cheap, but that money gives you access to way better suppliers to work with.
How Does Spocket verify suppliers?
Spocket’s screening process is a point of pride for the company. With AliExpress, you don’t really know who you’re getting. And they’ve only recently introduced verification.
Becoming a Spocket supplier is way harder.
If you want to be a Spocket supplier, you have to apply. Then, they run you through an interview where they learn about your business, and check to ensure you meet their requirements on availability, processes, pricing, etc.
Then, they actually test your processes and products to make sure you’re legit enough to get a “booth” on their marketplace.
That way, you don’t get manufacturers who run out on you, steal your money, or make crappy products.
This is where people get dropshipping all wrong.
You aren’t paying $49.99 for access to better products and suppliers, you’re paying $49.99 for peace of mind, quality assurance, improved service, and happier customers.
3. Branded Invoicing
Spocket’s branded invoicing is a huge competitive advantage, because it creates a deeper connection between you and your customers.
Every time a customer receives a package from “you” (wink wink, nudge nudge), they’ll see your logo, business details, and a personal note thanking them for their purchase.
The game is getting more and more crowded by the day. If you don’t want to build a unique brand, quit now. 80% of customers say brand trust is dealbreaker nowadays.
This is a major advantage over competitors, and just another way that Spocket helps you look like a more “legit” business instead of a typical dropshipping store.
4. Better Return Policies
Thanks for the white hairs on the crown of my head at age 23.
You think an overloaded factory 9,000 miles away in Hangzhou has the time to process your chipped, $9 Zombie Clown Coffee Mug?
If you can’t reach a resolution with your supplier (you won’t), you’ll have to open a dispute with AliExpress.
By then, you’ve wasted so much time it’s not even worth it. You’re better off having the customer ship it back to you personally, fixing it, and trying to sell it again.
It’s a nightmare.
Spocket’s suppliers generally have much better return policies.
Plus, Spocket can throw the book at them and overturn their policy if something is unfairly damaged, incorrect, late, or sent to the wrong address. You can’t actually communicate with suppliers directly using Spocket, but Spocket’s support is on top of everything.
The peace of mind and time savings alone are worth it in my opinion. Think about it this way – with AliExpress suppliers, refunds are a lost sale. With Spocket, they’re just a minor headache.
NOTE: Spocket has tighter standards for refunds, but always check each supplier's refund policy. Some do not offer returns on certain products, and Spocket can’t help you.
5. Easy Sample Ordering
Ordering samples from prospective suppliers is a lot easier than from AliExpress, because, you know, geography and all that stuff.
Now, whenever I see a product I like, I just order a few samples, and they’re in my hands in 2-3 days.
With AliExpress, it’s 2-3 weeks. By then, I’ve forgotten about the products and started 3 other businesses that I have zero intention of investing more time in.
With Spocket, you can order samples, test shipment policies, inspect products personally, and take personalized photos of your products all in less time than it would take your AliExpress products to arrive.
Not a game changer, but definitely the nail in the coffin.
3 Things I Don’t Like About Spocket
1. Premium Products Paywall
Spocket bills itself as the place to get the best products from the best suppliers.
The problem is that most of those products are hidden behind a paywall. And even when you upgrade, you’ll be limited to 25 Premium products in your store.
You don’t really get the full benefit of the platform without paying for the Pro plan.
If you aren't willing to at least upgrade to Pro in the near future, don’t bother with Spocket.
It’s totally worth it, though. This is the price you pay to work with legit suppliers instead of sweatshops.
$50 for 10x faster shipping, better products, and personalized branding is worth it. I just wish they were up front about it.
2. No Free Plan
Yeah… ummm… not sure what’s going on here.
They have a plan called “Free”, but it does absolutely nothing.
You used to be able to add 25 products to your store and at least get your feet wet.
Then, one day, it was gone.
I really think Spocket is dropping the ball here. Allowing new dropshippers to ease into the app without having to shell out $24.99 right away would be awesome.
Then again, they’re a Shopify best-seller, and I just write these articles.
3. Limited Products and Suppliers
The drawback to having a bespoke service with strict requirements is that few suppliers qualify for Spocket’s marketplace.
This gives you a huge advantage in product quality, and a drawback in choice. AliExpress dwarfs Spocket by a lightyear and a half. There are also limited supplier locations.
Again, that’s a good thing if you’re focusing on those markets, but if not, you might run into taxes and duties.
Spocket Features: What Does Spocket do?
In a nutshell, Spocket is the bridge between your Shopify store and suppliers.
It makes all these migraines disappear:
- Painstakingly searching for suppliers and vetting their credentials
- Manually uploading each product to your store
- Manually entering each customer order
- Staying on top of inventory
- Real time order tracking and updating the customer
- Manually marking up prices
The sales pitch is tough to turn down: Instant access to the best suppliers, one-click importing, automatic order execution, no stock outs, shipping alerts, and automated pricing. Not bad.
Plus, Spocket negotiates with its partners to get 30% discounts or more, which should increase your profit margin.
Again, it’s all based around fixing all the issues that plague traditional dropshipping like low margins, long wait times, and terrible communication.
Let me break down the most important features here so you get a feel for why Spocket is worth the price.
The Spocket Dropshipping Product Catalog
Spocket shortcuts the store creation process by showing you the best products and suppliers, so you don’t have to waste days searching or lose money by making bad decisions.
Imagine a bazaar of dropshipping products with each section dedicated to a different product category. And not just anyone can set up a booth there. You have to pass inspections and prove you’re trustworthy to get a spot.
That’s Spocket. You HAVE to give it a try.
Back in the old days, you had to manually search for suppliers, look through their products, ask about pricing, and use the actual Rosetta Stone to translate return policies. Tough times (I do miss them, though).
Now, Spocket has already done all the work for you. Just choose a category, then filter suppliers based on:
- Shipping options
- Shipping price
- Seller rating
- Premium products (more on this later)
That’s it. Click search and Spocket shows you the best options instantly.
I’ve said it a million times, but I’ll say it again.
The majority of suppliers are in “Western” countries like the US, Canada, EU, Australia, etc. So, if you’re a dropshipper from any of these countries and want to target your home market, Spocket makes your life so much easier.
Product Importing and Customization
After you search for your product, you’ve got to label them and put them on your shelves.
Spocket does this in 3 clicks.
Find your product, click Add to Import List, click Import List on the left, then click Push to Store.
That’s it, your product is now on your digital shelf.
But first, I highly recommend customizing product titles and descriptions for SEO and to make them more appealing to customers.
In your import list, you’ll see each product’s name and description. Give them a unique name and compelling description that’s UNIQUE. Don’t just put corporate jargon or copy someone else’s listing.
Why Is Customizing Spocket Product Descriptions So Important?
I hate when I see bland descriptions. This is your only chance to speak to your customer. Imagine going to buy a car and the salesman just says “blue”…“2023”…“leather seats”.
First, call the cops. Second, you aren’t going to buy that car.
Tell your customers the main benefit of the product, how it’s made, who it’s for, and how they’ll feel.
Tell them the story behind why you’re selling it. If you’re going to add features, make them a bulleted list and include the benefit of each feature.
Remember these two words: “SO THAT”. This product does X, SO THAT you can do (BENEFIT).
Automated Order Fulfillment
You guys are so lucky.
Back when I first started, you had to manually punch in every order with your supplier, making sure to get every detail right. You had to go to the supplier, select the product, and enter the name, address, number, etc.
Sometimes you had to do that 10-15 times per day or more.
Spocket totally automates the entire fulfillment process. The customer enters their details at checkout and Spocket teleports fulfillment details instantly to your supplier. All you have to do is click confirm.
Just go to My Orders, review the details, and place your order. Fulfillment complete.
Pretty straightforward here. Once you place an order, you get a tracking ID. Then, you’re informed when it leaves the supplier’s warehouse. From then on, it’s on you to get updates on its status. With super short shipping times, this shouldn’t be a problem.
Inventory and Global Pricing Updates
I LOVE this feature.
Once you connect Spocket with your Shopify store, it automatically updates inventory for you in real time.
That way, you never run out of stock unexpectedly. As soon as you see it’s getting low, you can switch to another supplier, raise the price, or make it temporarily unavailable so customers don’t buy it.
Back in the day, you had to check with suppliers and track it all manually. Sometimes customers would buy something, and you’d have to email them a “sorry, we screwed up” email. Not a good look.
Real-time inventory updates are a lifesaver. Trust me.
As for pricing, Spocket has Global Pricing, which automatically sets your prices according to a percentage, multiplier, or fixed amount of the manufacturer's price.
Let me explain…
Back to that zombie clown coffee mug.
Say it costs $5 to make. Instead of manually setting the price for every variation, then updating them if manufacturing prices change (they often do), you can set pricing rules so Spocket automatically does it for you.
You have 3 options:
- Percentage: Your retail price will be a percentage over the manufacturing price. Say you set it to 50%, in this case you’d sell each zombie mug for $7.50.
- Multiplier: How many times the manufacturing price do you want? 2x? 3x? This is my go-to.
- Amount: Not my bowl of Choco Chex Mix, but it has its place. Say you want to make $10 in profit on every sale, Spocket automatically adds that profit to the price.
The biggest value point here is that you don’t have to constantly check prices and update your store. If one day the supplier ups its price from $5 to $9, your prices will automatically increase in real time so you don’t lose money on a sale.
Spocket’s customer support is available 24/7 by email and live chat. Their help center articles are super helpful, detailed, and full of screenshots to make life easier. Email is hit or miss in my experience. If you catch them on a busy day, you’re going to be waiting a long time.
Live chat for Pro plan subscribers is A+ (it better be!). And it’s not like other live chats where a bot named “Kim” or something refers you to a help center article instead of answering. You’ll get real people helping you solve real problems.
Overall, I’ve had nothing but great experiences with Spocket’s support.
Spocket Pricing (Major Update)
Let’s get this out of the way first:
Yes, Spocket actually costs real units of currency.
OK, we cool? Are you still here?
It really blows my mind the number of people who ask me to recommend the best dropshipping app, then come back with “WHAT? It’s not FREE? ARE YOU KIDDING?”.
Spocket is a premium service for real entrepreneurs who want to take their business seriously.
Pricing is very straightforward:
The human appendix of ecommerce plans. Does nothing. No idea why it’s there.
You basically just get to look at the dashboard and search catalog to see if you want to sell any of the products.
This is a huge drawback for Spocket in my book. No idea why they made it so useless.
Your store is limited to 25 products, and you only get email support.
I do NOT recommend this plan, but if you’re just starting out it’s fine for a few months until you start making sales.
The biggest issue here is you don’t get branded invoicing, and you can’t access the catalog’s best products from the best suppliers.
In case you skipped my entire review to this section, the high-quality products, suppliers, and invoicing are WHY YOU SHOULD BE USING THIS SERVICE IN THE FIRST PLACE.
This plan unlocks 250 unique products, and 25 Premium products.
Premium Products are Spocket’s curated list of the best products from the best suppliers.
Spocket takes the best selling, best rated products with the biggest profit margins, and puts them in a list that only elite dropshippers can access.
Plus you get access to that branded invoicing I haven’t shut up about.
If you want to sell the best products, make the most profit, and build a real brand, this is a must.
Empire Plan ($99.99)
When you’re ready to start talking at conferences and building a cult of personality e commerce YouTube channel, upgrade to Empire.
You’ll get 10,000 products and 10,000 Premium products. If you’re doing this much business, money is the last thing you need to worry about. You’re an e commerce guru now!
Spocket Review Verdict: Is It the Best App for a Dropshipping Business?
Spocket is definitely the best supplier and product sourcing app for your dropshipping business.
Its competitive advantages are like a cheat code in drop shipping.
Your store will have better products. Your store will have faster shipping times. Your store will have better branding and customer support.
You’re starting an online store to make money, right?
How do you make money in ecommerce? By being better than competitors. Spocket is the evolution of AliExpress dropshipping. Every major drawback of drop shipping with AliExpress Spocket solves.
The only real drawback is the price. But if you aren’t willing to invest $50 per month ($1.60 per day) why even start an ecommerce operation?
You have two choices:
- Start a regular drop shipping store, make your customers wait 30 days, and struggle with second-rate suppliers in China OR
- Use pre-screened suppliers with faster shipping, and build a real business
I think it’s pretty clear that Spocket is the best choice. Even if it’s not, you’ve got nothing to lose. Just cancel before your trial is up!
So ends my Spocket review. I need a coffee…
How to Set Up Spocket on Your Shopify Store
I’m going to assume your online store is a Shopify store.
If that’s the case, you’re in luck. This is super easy.
If you’ve already got a Shopify store, just follow these steps:
Step 1) Log Into Your Spocket Account
Step 2) Choose “My Shop”
Step 3) Choose Shopify and Enter Your Store’s URL
That’s it! You’re connected to Shopify. I told you using Spocket was easy.
From there, you only need to take the dashboard tour. Now, you’re ready to find products and import to your store.
Q: What is Dropshipping?
A: Dropshipping is a business model where you sell a third-party supplier’s products to customers. When the customer buys from you, you then order it from the supplier, and the supplier sends it to the customer. You don’t actually keep the product in stock. You’re just the middleman.
Q: Is Spocket better than AliExpress?
A: Yes, Spocket is better than AliExpress in most ways. The Spocket app comes with a ton of e-commerce advantages. First, you make a higher profit margin with most products. Their marketplace is full of great online products to import with one click. Other advantages to selling products on the platform include auto fulfillment, a premium online product marketplace, Spocket’s support, e-commerce payment, and time saving features for online entrepreneurs like auto price updating.
Q: How does Spocket make money?
A: Spocket makes money by charging a subscription fee for use of its e-commerce platform. Anyone who wants to search for products on their marketplace, get access to their premium products, or run their online business on their app has to pay a monthly fee for their site.