22 Social Media Marketing Trends for 2010
Posted: December 22nd, 2009 | Author: Priit Kallas | Filed under: Social media, Trends | Tags: augmented reality, hyper-targeted, listening platforms, Mobile, Real-time, social chatter, social crm, Social media, Social Media ROI, social networks, social shopping | 26 Comments »I have collected some of the ideas that seem to be growing fast and make real business sense. Here we go in no particular order:
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)
And here’s the list:
The fact that audience has the control starts to sink in. (Control is an illusion)- Social media will get real budgets. (Most of these budgets will be inhouse)
- Social media will be integrated to overall marketing activities.
- Social media ROI will become important. Measure how much do we get out of social media.
- Brands start to use listening platforms to monitor the conversations.
- Social media will reach behind corporate firewalls. (Read more)
- Customer service and interaction with businesses becomes social. (Personaly touch pays)
- Measuring online activities and their effect on offline sales will become increasingly important.
- Media will fragment even more and smaller communities can be hyper-targeted.
- Social networks chatter will be incorporated into CRM systems.
- More sales will originate from social media contacts (B2B and B2C).
- Marketing will hit mobiles big time.
- All search will be real-time. Web, blogs, social networks.
- Real-time will be the right time. Delays will cost customers.
- People will use more social networks’ messaging instead of regular email and IM. (Webmail providers should be worried.)
- First large scale successful augmented reality applications.
- Campaigns will get more dynamic, spanning from offline to actionable social channels.
- Social networks will become more commercial.
- Ads will be more interactive and connected to social networks.
- The home page for internet users will be social network’s profile page.
- Facebook will grow to 700 million? (Let’s look at some numbers).
- Shopping will be integrated into social networking sites.

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Thanks for these tips. Here are another five simple tips for 2010 marketing planning http://bit.ly/5wVq3n
An interesting trend graph from Forrester is here:

I would guess the mobile will grow faster. Look at how biga the mobile world is http://www.dreamgrow.com/the-mobile-internet-is-bigger-than-you-think/
A great one from trenwatching http://trendwatching.com/briefing/
[...] see kõik kohe ei realiseeru, seepärast panime trendipostituse inglise keeles meie .com blogisse: 22 Social Media Marketing Trends for 2010. Nüüd postitame esitluse ka siia, et huvilistel kahe silma vahele ei jääks: Jaga ja tunne [...]
[...] we pointed out in our 22 Social Media Marketing Trends for 2010, people will use more social networks’ messaging instead of regular email and IM. This will boost [...]
Great post! Thanks for sharing. I’m a new reader and will begin to monitor your blog.
I think that we’ll see an increase of small businesses using social media as their main way to communicate with customers and propsects. Social Media has leveled the playing field for local businesses. With the right strategy, they can now compete with the big boys. Social media tools are free to use, it’s about knowing where your customers are on the web, building a profile on those sites, and beginning to strike up relevant conversations with them.
Thanks socialfactory. We try to keep putting out interesting stuff for our readers.
[...] 22 Social Media Marketing Trends for 2010. This is what we think will be important in social media in 2010. The slide show in the post was featured on Slideshale and got more than 2000 views in first week. [...]
[...] weeks ago we posted our predictions for the 2010 social media scene. Now we will try to explain these trends in a little bit more [...]
[...] our recent post about 2010 social media trends we predicted that marketeers will understand: the audience has the control. It takes time and I [...]
[...] our 2010 trends post we mentioned that social media marketing will start to get real budgets. Every marketer who [...]
[...] As we predicted 2010 is the year when a lot of money will be invested in social media. When serious money starts to pour in then the guys upstairs want to see some results. Until now people have experimented with low budgets and without very specific goals. The bigger budgets will bring an need to show return. [...]
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Adding something worthwhile to think about to your list.
Social media will be integrated with web analytics data, meaning that social media tracking and web analytics data can be measured by single tool instead of multiple tracking tools.
This will help marketers to calculate the ROI of social media and allows them to understand the big picture of their web presence more easily.
@Riku That would be a greate solution. What are Snoobi’s plans in this regard?
@Priit We’re having negotiations with a few instances which are offering social media tracking to integrate with Snoobi.
Other way is to do it ourselves of course.
Will keep you posted on this.
[...] 22 Social Media Marketing Trends for 2010. Here’s our own social media trend prediction presentation for this year. We were really amazed how much feedback we got from it. [...]
[...] our post about social media trends for 2010 we suggested that more and more customer interaction will take place on social networks. [...]
[...] our social media trends post we suggested that people will use more social networks’ messaging instead of regular email and IM [...]
[...] 22 Social Media Marketing Trends for 2010 [...]
[...] our 2010 trend post we predicted that Facebook will have 700 million users. Well, let’s look at some [...]
[...] 22 Social Media Marketing Trends for 2010 Article [...]
[...] Last year we predicted that Facebook will hit 700 million this year. We did some calculations and found that this is not entirely impossible. Now, looking back we see that Facebook went from 200 to 400 million with an average pace of 19,1 million users per month. Drawing a straight line from now to December 31 will give us a user base of 610 million. So, our initial 700 million is entirely possible. [...]
What is missing from your list of trends…
Social Media’s big hurdle… how to handle information overload!
Note: I thought the “22 Social Media Trends” slide presentation was great and tweeted the link from ByrnesConsultin.